Alternative Energy for Everyday Life

Sales, Service, and Support 877-50-USSUN

Return Policy

For US Sunlight products purchased from this website:

You may return new, unopened items sold and fulfilled by U. S. Sunlight Corp. within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error. Please call 877-50-USSUN or email us at support@ussunlight.com for instructions on shipping. If we pay for shipping and your return is not the result of our error, the shipping cost of that returned item will be deducted from your refund.

 

You should expect to receive your refund within four weeks of the day you ship your return to us. You may, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

Partial Refunds

Partial Refunds will be issued for the following items:

  • Most items that are returned more than 30 days after delivery
  • Any item that has obvious signs of use
  • Any item not returned in the condition it was received